Terms and conditions


The general conditions outlined below apply to the company Dynamical Tools S.A.  under its brand Dynamical 3D , owner of the website as well as all products of the brand.

Policies may be modified promptly and shall apply from its publication on the Internet. Not read does not exempt from the responsibilities set forth herein.

Commercial Warranty Manufacturer

All products sold Dynamical 3D include the official manufacturer’s warranty. Dynamical Tools S.A.  It provides the warranty under the law guarantees the country where the product is for sale, the buyer / is the / of the product( s ) included Dynamical 3D in the sales package ( “Product”).

Dynamical Tools S.A.  guarantees that during the warranty period Dynamical Tools S.A.  or a service company authorized by Dynamical Tools S.A. . It shall remedy free of charge and within a commercially reasonable time defects in materials, design and workmanship by repairing or replacing the Product, in accordance with this Guarantee (unless the legislation provides otherwise). This Warranty is only valid and enforceable in the country where you purchased the Product provided S.A. Advanced Production Tools has intended the Product for sale in that country. However, when you purchased the Product in a member state of the European Union, Iceland, Norway, Switzerland or Turkey Union and Dynamical Tools S.A.  It has originally intended the Product for sale in one of these countries, this Warranty is valid and enforceable in all countries detailed above. It is possible some limitations in the service covered by the warranty due to the specifics of each country in the products that are applicable.

Warranty and Return Period

The warranty period will begin at the time of the original purchase of the Product by the first end user.

Dynamical Tools S.A.  guarantees that the product( s ) meet the specifications of their bids if they have been handled, transported, stored and used in accordance with the instructions contained in the respective User Manuals provided by Advanced Production Tools SA. Therefore, Advanced Production Tools SA It takes responsibility only with respect to those conformities and defects that has been proven to have been caused by actions or negligence committed before the time of delivery of the Products to the first carrier.

The Customer shall inspect the product( s ) immediately after receipt and inform S.A. Advanced Production Tools in writing of any complaints or claims regarding the product( s ) attributable to Dynamical Tools S.A.  within fourteen ( 14) calendar days from delivery .

In so far as is permitted by the laws of their country, the Warranty Period will not be extended or renewed or will be otherwise affected due to subsequent resale, repair or replacement of the Product authorized by Advanced Production Tools SA . However the part ( s ) repaired ( s ) or replacement products supplied during the Warranty Period will be warranted for the remainder of the original Warranty Period or for six ( 6) months from the date of repair or replacement, whichever is longer.

No product will begin to manufacture up to receive the first payment as agreed on offer, from then Dynamical Tools S.A.  You undertake to have the unit ready for delivery within a period not exceeding 45 working days, except outside the company as OOS suppliers of key parts for the correct operation circumstances.

Upon receipt of the first payment, will proceed to manufacture the product, if the agreed delivery time the customer cancels the purchase, or there is a delay in the second installment payment to exceed 15 working days, will not proceed to the repayment of the first installment for compensation of damages in the investment.
No product will be delivered until we receive the payment of the second installment according to offer. Once payment is received, and completed the manufacturing period, it proceeds to installation in a period not exceeding 10 working days logistics company.

All that is not expressly provided in these Terms and Conditions, is provided “as it i “, so no warranties, express or implied, arising by law or any other instance in relation to the product ( s ) offered .

How to get warranty service

To file a claim under this warranty, please send your Product or the affected part (when not question the entire Product) to a service company authorized by Advanced Production Tools SA. You can call center customer Advanced production Tools SA (Charges may apply according to national or preferential rates) for more information on how to make a claim. In the sales package or on local Web pages Dynamical Tools S.A.  in places where they are available, you may find information on customer service centers.

Any claim made under this Warranty is subject to the notification on its part of the alleged defect to Dynamical Tools S.A.  or a service company authorized by Dynamical Tools S.A.  within a reasonable time after its discovery and in any case not later than the date of expiration of the Warranty Period.
When making a claim under this warranty you must provide : a ) the Product ( or the affected part ) and b) the original proof of purchase, which clearly indicates the name and address of the seller , the date and place of purchase , product type and serial number.

Overview of guarantees

This Limited Warranty does not cover:

The software, settings, content , data or links to third parties , included or downloaded in the Product , whether included during installation, assembly, shipping or at any other time in the delivery chain or otherwise acquired in any form for you. Dynamical Tools S.A.  It does not guarantee the Advanced Production Tools software S.A. it fits your needs, work in combination with any hardware or software provided by an independent vendor, or that the operation of any software is free to suffer interruptions or errors, or that any present defect in the software may be subject to correction or be rectified.

Normal wear and tear (including , without limitation, wear camera lenses, batteries or displays).

Defects caused by rough handling (including , without limitation, defects caused by sharp items , bending, compressing or dropping , extreme temperatures , humidity etc … ).

Defects or damage caused by misuse of the Product, including use contrary to the instructions provided by Dynamical Tools S.A.  (Eg, as provided in the Product’s user guide).

Alleged defects caused by the fact that the Product was used with, or in connection with any product, equipment, software and/or service not manufactured or supplied by Dynamical Tools S.A.  or otherwise used outside that it was not for its intended use. Defects can be caused by viruses due to unauthorized by you or a third party to services, other accounts, computer systems or networks access . Authorized such access can not take place by hackers, illegally obtaining passwords or other similar means.

Defects caused by the fact that the battery has been subjected to short circuit or by the fact that the seals closing the battery or the cells are broken or show evidence of tampering or by the fact that the battery has been used in computers for which has not been specified .

Other acts beyond reasonable control of Dynamical Tools S.A. .

Defects assumable Policy

There are small imperfections, such as anomalous pixels , specks of dust below the surface or spots only be seen on a white background, which, to be below a threshold of normal visibility, can not be considered flawed because they do not affect the normal use and reasonable ergonomics of the device.

Up to two white spots below 1 mm each.
Up to two motes below 1 mm each .
In both cases, those specks or spots of a size less than 0.1 mm is not taken into account for the total count because they are imperceptible to the human eye.

General Conditions of technical support

Telephone and online customer service

Dynamical 3D offers telephone and online support for all its products. Schedule call technical support Dynamical 3D is 8 to 16 hours Monday through Friday, excluding holidays, through the telephone number 976 514 285. The support team Dynamical 3D works with the calendar of festivities in Zaragoza Capital. Dynamical 3D offers online attention 8 hours a day, 5 days a week , holidays and weekends excluded.

Repair and replacement

Dynamical 3D is committed to facilitate the repair of any device of your brand within approximately 15 days. During the warranty period , if the technical support team of Dynamical 3D considers the piece component can not be repaired , it will definitely be replaced by one of similar or superior characteristics and performance if the causes that prevent repairs are not the specified as causing the loss of warranty warranty web page Dynamical 3D.com

Other important notices

Advanced Production Tools SA, consistent with the provisions of the section entitled “Limitation of Liability of Advanced Production Tools SA” set forth below shall not be liable in any case, either explicitly or implicitly, for any damage or loss any resulting loss, damage or deformation on the content or data during repair or replacement of the Product.

All parts of the Product or other equipment replaced by Dynamical Tools S.A.  they become the property of Dynamical Tools S.A. . When the Product is not covered by the terms and conditions of this warranty, Dynamical Tools S.A.  and service companies authorized by the same reserve the right to charge a fee for labor. Repair or replacement of Product, Dynamical Tools S.A.  will use products or original parts.

Limitation of Limitation of Liability of Dynamical Tools S.A.

This Warranty is your sole and exclusive warranty against Dynamical Tools S.A.  and the sole and exclusive responsibility of Dynamical Tools S.A.  with respect to defects present in their Product. This Warranty supersedes any other responsibilities and guarantees of Advanced Production Tools SA , whether oral , written , legal ( not mandatory ) , contractual , tort or otherwise, including , without limitation and to the extent permitted by law applicable , any conditions, warranties or other terms and conditions implied as to satisfactory quality or fitness for a particular purpose. However, this warranty does not exclude or limit i) any of your legal (statutory) rights under applicable national legislation or II ) any of your rights against the seller of the Product.

Insofar as permitted by applicable law , Dynamical Tools S.A.  not be liable for loss or damage or deformation some in the data, any loss of profit , loss of use any of the Products or functionality, loss of business, loss of contracts , loss of profits or loss of anticipated savings , increased costs or expenses , some damage or indirect losses , damages or consequential loss or damage or special loss. Insofar as permitted by applicable law , the responsibility for Dynamical Tools S.A.  It shall be limited to the purchase value of the Product . The above limitations shall not apply in case of gross negligence or willful misconduct by Dynamical Tools S.A.  or in case of death or personal injury resulting from negligence demonstrated by Dynamical Tools S.A. .

Commercial Warranty

Extended warranty . It offers customers the possibility of extending the period of legal guarantee under a contract for such a case.

Commercial Warranty such will have the same coverage and exclusions legal guarantee, with the exception of the following parts: Hot -end , filters and tray construction, which are not covered by the commercial guarantee.

Important noticie: your product is a sophisticated mechanical/electronic device. Dynamical Tools S.A.  we strongly consult the user guide and instructions provided with the product and on the same recommended. It should also note that the Product may contain high precision displays, camera lenses and other similar parts that are subject to scratches or other damage when not handled with extreme care. In any case, this warranty covers such events.

Litigation and responsibilities

Dynamical 3D is not responsible for non-fulfillment of these conditions in case of force majeure, in the absence of the client or in case of an unforeseeable event by third parties outside the contract .

It is advisable that the client keep a copy of the data contained in the products purchased. Dynamical 3D is not responsible for any loss of data, files or , in general, any damage resulting from a failure of backup data contained in the products purchased.
Dynamical 3D is not responsible for the consequences that may result from improper use of products purchased on the website.

Dynamical 3D can not be held responsible for the violation by one or more users of the rights of third parties through their activities on the website of Dynamical 3D. Or in the reproduction of copyrighted pieces , image and / or intellectual property.

Conflict resolution for the buyer waives its jurisdiction and subject to the jurisdiction of the courts of Zaragoza.

Personal Data Privacy

Los datos personales que el cliente debe facilitar son indispensables para el envío de los pedidos, la redacción de facturas y los contratos de garantía. Al inscribirse en la página web, el cliente se compromete a proporcionar datos personales válidos.

Personal data provided by the customer are treated in accordance with the recommendations established by the AEPD (Data Protection Agency) and by current legislation in this area. Dynamical 3D is authorized by this entity to take, process and use the personal data of its customers, data will be subject to computer processing. By providing your email address, you authorize Dynamical 3D to use your address to process your purchase orders, facilitate navigation and purchase of items and to inform the customer through this address, of developments relating to Dynamical 3D, products or www.Dynamical 3D.com page. The personal data and / or financial that the user voluntarily transmit to Dynamical 3D as a result of a commercial transaction shall never disclosed or sold to third parties if, but only collected and held in custody in order to prevent access to these people unauthorized.

The customer can at any time exercise their rights of access , rectification , cancellation and opposition regarding their personal data, to exercise in accordance with European texts and national laws in force.

Intellectual Property

Dynamical 3D disallows copying, publication or distribution of all content to third parties who do not have intellectual property rights . Any use of these contents fraudulently will be considered an offense concerning the intellectual property sanctioned by the Spanish Penal Code.